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Back Office Services and Transaction
Processing
Our
BackOffice offers a host of integrated remote support
services. These include customer care and technical
support through multiple communication channels, backend
data processing, outbound collections and lead
verifications etc.
NBA’s
backend support and processes huge amounts of data,
order-transactions on daily, real-time basis for its
ISO9000 certified US-based clients. We provide expertise
for both, contact and non-contact services. Our
organized and time-efficient approach towards training,
quality control and service delivery helps our agents
focus and process client sensitive data smoothly and
consistently perform above the client's enterprise
averages.
Some of
our BackOffice services targeted towards costs reduction
and consistent quality outputs include:
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Technical support
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Customer care
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Order fulfillment
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Complete query resolution
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Troubleshooting support
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Installation support
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Software usage and problems
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Application and desktop related queries
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Connectivity problems
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Claims registration, processing, etc
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Application processing
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Information verification and confirmation
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Payroll processing
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Account maintenance and changes
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Data conversion
CLICK HERE
to fill our
Online Inquiry
Form for a quick response
to your questions / requirements. |
